.help-hero{position:relative;background:var(--wine);color:#fff6e9;padding:var(--page-hero-top) 0 75px}
.help-hero-grid{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:50px;align-items:start}
.help-hero p{font-size:19px;line-height:1.75;max-width:690px}
.help-hero-art{position:relative;isolation:isolate;height:300px;margin-top:12px}
.help-hero-art:before{content:'';position:absolute;inset:34px 0 4px;background:#e4c58b;border-radius:48% 52% 43% 57%;transform:rotate(-8deg);z-index:-1}
.help-elmo{position:absolute;right:-5px;bottom:0;width:215px;height:285px;object-fit:contain}
.help-question{position:absolute;top:2px;left:-14px;display:grid;place-items:center;width:100px;height:106px;font:800 84px/1 Baloo,Arial,sans-serif;color:#286d70;background:var(--paper);border-radius:28px 28px 7px 28px;transform:rotate(-10deg)}
.help-content{position:relative;background:var(--paper);color:var(--ink);padding:55px 0 90px}
.help-content:before{content:'';position:absolute;inset:-23px 0 auto;height:24px;background:var(--paper);clip-path:polygon(0 100%,0 15%,5% 90%,10% 15%,15% 90%,20% 15%,25% 90%,30% 15%,35% 90%,40% 15%,45% 90%,50% 15%,55% 90%,60% 15%,65% 90%,70% 15%,75% 90%,80% 15%,85% 90%,90% 15%,95% 90%,100% 15%,100% 100%)}
.help-search{max-width:800px;margin:0 auto 50px}
.help-search>label{display:block;font:800 26px/1.3 Baloo,Arial,sans-serif;margin-bottom:15px}
.help-search>div{display:flex;align-items:center;gap:15px;background:white;border:1.5px solid #d6c7b4;border-radius:999px;padding:7px 10px 7px 22px;box-shadow:0 5px 0 #d6c7b42e}
.help-search>div:focus-within{border-color:#286d70;outline:3px solid #286d702b;outline-offset:3px}
.help-search svg{width:23px;height:23px;flex:0 0 auto;fill:none;stroke:#286d70;stroke-width:2;stroke-linecap:round}
.help-search input{width:100%;min-width:0;appearance:none;border:0;background:transparent;color:var(--ink);font:400 17px/1.5 Arial,sans-serif;padding:12px 0;outline:none;box-shadow:none}
.help-search input:focus-visible{outline:none}
.help-search input::-webkit-search-cancel-button{display:none}
.help-search-reset{flex:0 0 auto;width:44px;height:44px;border:0;border-radius:50%;background:#e5eee6;color:#286d70;font:400 28px/1 Arial,sans-serif}
.help-layout{display:grid;grid-template-columns:270px minmax(0,1fr);gap:55px;align-items:start}
.help-sidebar{position:sticky;top:125px}
.help-categories{display:grid;gap:7px}
.help-categories button{display:flex;gap:12px;align-items:center;width:100%;text-align:left;background:transparent;border:1.5px solid transparent;border-radius:18px;padding:13px 14px;font:700 14px/1.5 Arial,sans-serif;color:var(--ink);min-height:60px;transition:background-color .18s,border-color .18s}
.help-categories button>.icon{width:32px;height:32px;flex:0 0 auto}
.help-categories button[data-category=all]{min-height:50px}
.help-categories button[aria-pressed=true]{background:#e2eee6;border-color:#bad3c5;color:#245a58}
.help-count{margin-left:auto;font-size:12px;font-weight:400;display:grid;place-items:center;min-width:23px;height:23px;border-radius:50%;background:#e8ddcc;color:#685344}
.help-categories button[aria-pressed=true] .help-count{background:#286d70;color:white}
.help-sidebar>p{font-size:13px;line-height:1.8;margin:27px 14px 0;color:#756255}
.help-sidebar a,.help-answer-copy a{color:#285f62;text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1px}
.help-group{margin-bottom:45px}
.help-group:last-child{margin-bottom:0}
.help-group-heading{display:flex;align-items:flex-start;gap:17px;margin-bottom:27px}
.help-group-heading>.icon{width:49px;height:49px;flex:0 0 auto;margin-top:2px}
.help-group-heading h2{font-size:37px;margin:0 0 12px}
.help-group-heading p{font-size:15px;line-height:1.7;color:#756255;max-width:580px}
.help-items{display:grid;gap:12px}
.help-answer{border:1px solid #eadfce;background:white;border-radius:21px;overflow:hidden;scroll-margin-top:130px}
.help-answer summary{position:relative;list-style:none;cursor:pointer;font:800 22px/1.35 Baloo,Arial,sans-serif;padding:23px 68px 23px 26px;color:var(--ink)}
.help-answer summary::-webkit-details-marker{display:none}
.help-expand{position:absolute;right:22px;top:50%;transform:translateY(-50%);width:29px;height:29px;border-radius:50%;background:#e8f0e8;color:#286d70}
.help-expand:before,.help-expand:after{content:'';position:absolute;left:8px;right:8px;height:2px;top:14px;background:currentColor;border-radius:2px}
.help-expand:after{transform:rotate(90deg);transition:transform .2s}
.help-answer[open] .help-expand{background:#286d70;color:white}
.help-answer[open] .help-expand:after{transform:rotate(0)}
.help-answer[open]{border-color:#bed4c6}
.help-answer-copy{font-size:16px;line-height:1.85;padding:0 27px 26px;max-width:720px}
.help-answer-copy p{margin:0 0 15px}
.help-answer-copy p:last-child{margin-bottom:0}
.help-result{font-size:13px;line-height:1.6;color:#756255;margin:0 0 24px;min-height:20px}
.help-empty{background:white;border:1px solid #eadfce;border-radius:24px;padding:35px}
.help-empty h2{font-size:34px}
.help-empty p{font-size:16px}
.help-empty .button{background:#286d70;color:white;border:0;font-size:14px}
.help-contact{background:var(--wine);color:#fff6e9;border-radius:34px;padding:40px 44px;margin-top:65px;display:grid;grid-template-columns:1fr auto;gap:20px 40px;align-items:center}
.help-contact h2{font-size:37px;margin-bottom:18px;max-width:600px}
.help-contact p{font-size:16px;line-height:1.8;max-width:620px}
.help-contact>div+div{display:grid;gap:12px;min-width:190px}
.help-contact .button{background:#ffcc58;color:#493b32;font-size:14px;min-height:48px;text-align:center}
.help-contact .button-secondary{background:#fff6e9;color:#81352e}
.help-contact .help-access-note{grid-column:1/-1;font-size:12px;margin-top:4px;color:#f4d7c7}
.help-content :focus-visible{outline:3px solid #286d70;outline-offset:4px}
.help-answer summary:focus-visible{outline-offset:-5px;border-radius:20px}
.help-search input:focus-visible{outline:none}
@media(hover:hover){.help-categories button:hover{background:#eee4d4}.help-categories button[aria-pressed=true]:hover{background:#d7e9dd}.help-answer summary:hover{background:#f4f8f2}.help-answer-copy a:hover,.help-sidebar a:hover{text-decoration-thickness:2px}.help-search-reset:hover{background:#cce1d1}}
@media(max-width:1000px){.help-layout{grid-template-columns:230px minmax(0,1fr);gap:32px}.help-hero-grid{grid-template-columns:minmax(0,1fr) 215px;gap:25px}.help-hero-art{height:250px}.help-elmo{width:180px;height:245px}.help-question{width:80px;height:86px;font-size:68px}.help-categories button{font-size:13px;padding-inline:10px;gap:9px}.help-group-heading h2{font-size:33px}.help-contact{grid-template-columns:1fr}.help-contact>div+div{display:flex;flex-wrap:wrap}}
@media(max-width:759px){.help-hero{padding-bottom:55px}.help-hero-grid{grid-template-columns:1fr;gap:0}.help-hero-art{display:none}.help-hero p{font-size:17px;max-width:540px}.help-content{padding:35px 0 65px}.help-search{margin-bottom:32px}.help-search>label{font-size:24px}.help-search>div{padding-left:15px;gap:10px}.help-search input{font-size:16px;padding-block:12px}.help-search input::placeholder{font-size:13px}.help-layout{grid-template-columns:minmax(0,1fr);gap:27px}.help-sidebar{position:static;min-width:0}.help-categories{display:flex;flex-wrap:nowrap;gap:8px;overflow-x:auto;overflow-y:hidden;width:calc(100% + 2 * var(--gutter));padding:6px var(--gutter);margin-inline:calc(-1 * var(--gutter));scroll-snap-type:x mandatory;scroll-padding-inline:var(--gutter);scrollbar-width:none;-webkit-overflow-scrolling:touch}.help-categories::-webkit-scrollbar{display:none}.help-categories button{scroll-snap-align:start;scroll-snap-stop:always}.help-categories button:focus-visible{outline-offset:-4px}.help-categories button{width:auto;flex:0 0 auto;white-space:nowrap;min-height:44px!important;padding:9px 12px;gap:7px;border-radius:999px;font-size:12px;border-color:#e4d8c5;background:#f7eddd}.help-categories button>.icon{width:23px;height:23px}.help-count{font-size:10px;min-width:20px;height:20px}.help-sidebar>p{display:none}.help-group-heading{gap:13px;margin-bottom:22px}.help-group-heading h2{font-size:31px;margin-bottom:12px}.help-group-heading>.icon{width:39px;height:39px}.help-group-heading p{font-size:14px}.help-group{margin-bottom:36px}.help-answer{border-radius:18px}.help-answer summary{font-size:20px;padding:21px 57px 21px 20px}.help-expand{right:17px;width:27px;height:27px}.help-expand:before,.help-expand:after{left:7px;right:7px;top:13px}.help-answer-copy{padding:0 20px 22px;font-size:15px;line-height:1.85}.help-result{margin-bottom:20px;font-size:12px}.help-contact{padding:29px 25px;margin-top:40px;gap:23px;border-radius:27px}.help-contact h2{font-size:31px;margin-bottom:17px}.help-contact p{font-size:15px}.help-contact>div+div{gap:10px}.help-contact .button{font-size:13px;padding-inline:18px}.help-contact .help-access-note{font-size:11px}.help-empty{padding:27px 23px}.help-empty h2{font-size:29px}}
@media(prefers-reduced-motion:reduce){.help-categories button,.help-expand:after{transition:none}}

/* Native touch slider; arrow controls supplement mouse/trackpad use on narrow screens. */
.help-categories{position:relative}
.help-category-controls{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}
.help-category-controls button{width:44px;height:44px;display:grid;place-items:center;border:1px solid #bad3c5;border-radius:50%;background:#286d70;color:#fffdf8}
.help-category-controls svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:2.2;stroke-linecap:round;stroke-linejoin:round}
.help-category-controls button:disabled{background:#ebe2d3;border-color:#ded0bb;color:#9a8876;cursor:default}
@media(hover:hover){.help-category-controls button:not(:disabled):hover{background:#20585a}}

.help-answer-copy ol{padding-left:23px;margin:0 0 20px}.help-answer-copy li{padding-left:4px;margin-bottom:13px}.help-answer-copy .help-source{font-size:12px;color:#756255;margin-top:20px}